Plant milk in hotels

Don’t miss outon the plant milk movement – discover how simple it is to offer plant-based milks in your hotel rooms and hot drink stations.

Ask your hotel to offer plant milk

Here’s more from the Business Support Manager at Z Hotels on how they implemented plant milks in their rooms:

“Adapting to our guests’ needs is something we always do as a company – implementing a simple change to plant milk has been a very positive step.” – Z Hotels

 

1

What inspired you to offer plant milks in your hotel rooms?

Really simply it was a suggestion I gave to our F&B Team for more choice in our rooms and cafes. Adapting to our guest needs is something we always do as a company.

2

Have you received any feedback from guests regarding plant milks and your offerings?

Generally, the comments are that “it’s great to see plant/oat milk in rooms, cafes and to have the choice.”

3

How did you implement the changes needed to begin offering plant milks?

We checked with our usual supplier and implemented straight away. In addition, we discussed with our housekeeping and operation teams across our portfolio of 15 hotels.

4

Which supplier do you use for your plant milks?

Brakes. We also now use Moma Oat milk in our cafes which is British made and gluten-free.

 

 

You’re late to the plant milk party

Six reasons you should have plant milk available in your hotel rooms.

 

1

1in10

people in the UK are lactose intolerant

 

2

 

Cow’s milk produces around four times more greenhouse gas emissions, uses twelve times as much land and thirteen times as much freshwater than oat milk.

Oat milk VS dairy milk
Oat milk VS dairy milk
Oat milk VS dairy milk
3

 

“Cow’s milk is cheaper”

Incorrect.

 

2000ml of Oatly is £12. 2000ml of Lakeland dairy milk is £15.18.

 

4

 

Research shows that

half

of plant based shoppers are driven by health.

 

So let’s see the stats on an oat milk latte vs. a dairy milk latte…

Cow's milkOat milk
Calcium (mg)120120
Vitamin B12 (ug)0.3-0.5*0.38
Iodine (UG)23-34*22.5
Vitamin D (ug)Trace0.75
Fibre (g)00.6
Protein (g)3.53.3
Fat (g)1.71.9
Saturated fat (g)1.10.3

 

5

 

Oat milk is popular

 

It will make up 40% of the plant milk market on a volume basis in 2025…

 

bottle

…with half a million litres sold everyday.

 

6

coffee

That’s right.

And of all the plant milks, oat milk is the number one choice.

 

 

 

Supplier information

Brakes

  • Champion Soya Milk Portions (0.12p each)
  • Lakeland Oat Sticks (0.05p each)
  • Oatly Oat Drink Portions (0.10p each)

Bidfood

  • Champion Soya Milk Portions
  • Lakeland Oat Sticks
  • Oatly Oat Drink Portions

Kettle icon

Take action

Ask your hotel to offer plant milk

Help us encourage more hotels to offer plant milk in their guest rooms
and at hot drink stations.

It’s a simple change that gives guests more choice, and the more guests
who ask for it, the more likely hotels are to listen.

Who should I contact?

The best person to contact is someone who can make or influence
decisions about what is provided in hotel rooms or food and drink
services.

Try contacting:

  • The Hotel Manager or General Manager
  • The Food & Beverage Manager
  • Guest Relations or Customer Services
  • The hotel’s central customer service team, if it is part of a
    larger hotel group

If you can’t find a direct contact, don’t worry. You can use the
hotel’s general enquiries email or contact form and ask for your
message to be passed to the appropriate person.

How do I find their contact details?

Check the hotel’s website for a Contact Us, Guest Services or About
Us page.

You can also search for the hotel’s manager or Food & Beverage
Manager on LinkedIn. For larger hotel groups, you may find it easier
to contact the group’s customer service or guest experience team.

What should I say?

We’ve made it easy. Simply copy the email below and send it to your
chosen hotel.

You don’t need to rewrite it or add any information. If you know the
name of the person you’re contacting, you can change the greeting;
otherwise, just say “Dear Team”.

Subject:
Request to provide plant milk for hotel guests 

Dear [Hotel team/Hotel Manager’s name],

I’m writing to ask if you would consider offering plant milk as an option in your hotel rooms and at your hot drink stations.

Many hotel guests choose plant milk for health, dietary or environmental reasons, and oat milk in particular is now a very popular choice. Offering a small portion of plant milk alongside dairy would be a simple way to give guests more choice.

Other hotels are already making plant milk available to their guests and it would be great to see your hotel do the same.

Would you consider adding plant milk to your rooms and hot drink stations?

Thank you for considering my request. I hope you’ll be able to make this simple change for your guests.

Best wishes,

[Name]